Privacy Policy
Last updated: 6 September 2026
This Privacy Policy explains how Tempo Post OÜ (registry code 16797396), Tornimäe tn 7-162, 10145 Tallinn, Estonia ("Tempo Post", "we", "us") collects and processes personal data through this website (the "Site"). We are the controller of the personal data described in this policy and we process it in accordance with the EU General Data Protection Regulation (GDPR).
1. What data we collect
When you submit a form on the Site, such as a quote request, we collect the information you provide: your name, email address, phone or WhatsApp number, website address, and details about your business such as order volumes, package weights and target markets.
When you browse the Site, our website platform may collect technical data such as your IP address, browser type, device information, pages visited and time spent on the Site, through cookies and similar technologies.
If you contact us directly by email or phone, we process the contact details and the content of your message.
2. Why we process your data
We process your data to respond to your enquiries, prepare and send quotes, provide and improve our fulfilment services, communicate with you about our services, and operate and secure the Site.
The legal bases for this processing are: taking steps at your request before entering into a contract, performance of a contract with you, our legitimate interest in operating and improving our business and marketing our services to business contacts, and your consent where we ask for it, for example for marketing messages.
3. Who we share data with
We use trusted service providers to run our business, including our website and CRM platform, communication tools and email services. These providers process data on our behalf and only under our instructions.
If we provide fulfilment services to you, relevant data is shared with the logistics partners and courier companies involved in delivering those services.
We do not sell your personal data. We may disclose data where required by law or to protect our legal rights.
4. International transfers
Some of our service providers are located outside the European Economic Area, including in the United States. Where data is transferred outside the EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.
5. How long we keep data
We keep enquiry and quote data for as long as needed to handle your enquiry and for a reasonable period afterwards, so we can follow up and keep records of our communication. Data connected to a client relationship is kept for the duration of the relationship and afterwards as long as required by accounting and other legal obligations. Technical data collected through the Site is kept for the periods set by our website platform.
6. Your rights
Under the GDPR you have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, request restriction of processing, object to processing based on legitimate interest, receive your data in a portable format, and withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee) or the supervisory authority in your own EU member state.
7. Cookies
The Site uses cookies and similar technologies for its basic operation and to understand how visitors use the Site. You can control cookies through your browser settings. Blocking some cookies may affect how the Site works.
8. Data security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse, including access controls and reputable service providers.
9. Changes to this policy
We may update this Privacy Policy from time to time by publishing the revised version on the Site. The version published at the time of your use applies.
Contact
Tempo Post OÜ, registry code 16797396
Tornimäe tn 7-162, 10145 Tallinn, Estonia